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Experience Leader

2 weeks ago

Logan City, Queensland, Australia beBeeCustomer Full time $90,000 - $120,000

Leadership Opportunity for Customer Experience Expert

This is an exciting chance to lead a customer operations team and drive customer satisfaction.

Key Responsibilities:

  • Assist in creating and implementing customer relations action plans
  • Lead a high-performing team to deliver exceptional customer experiences
  • Analyze customer-related metrics and act on root causes of dissatisfaction
  • Maintain relationships with external and internal partners
  • Ensure operational excellence in daily operations

Requirements:

  • Minimum 2 years retail leadership experience
  • Exceptional people management skills
  • Strong ability to motivate the team to prioritize customer experience
  • Adaptable mindset and analytical skills
  • Collaborative nature and influence

About Us:

We are passionate about creating a better everyday life for many people through home furnishings.