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We are seeking a skilled and experienced front desk professional to provide exceptional customer service in our Sydney CBD office.
About the Role:- Serve as the primary point of contact for customers, clients, and visitors, providing a welcoming and professional service.
- Maintain a clean and organised reception area and meeting rooms at all times, ensuring a positive first impression.
- Coordinate meeting room bookings and facilitate updates as required, ensuring seamless operations.
- Manage emails, intranet, and phone inquiries in a timely and efficient manner, resolving issues promptly.
- Provide diary management, mail distribution, and general administrative support, maintaining accuracy and attention to detail.
- Offer front-of-house and back-of-house operational assistance as needed, ensuring a high level of service delivery.
- Previous experience in a comparable client-facing or concierge role in a corporate environment is essential.
- Intermediate to advanced Microsoft Office skills, calendar, and diary management expertise is required.
- Excellent communication and interpersonal skills are necessary to build strong relationships with customers and colleagues.
- A polished personal presentation and impeccable time management and organisational skills are vital for success in this role.
- A genuine sense of hospitality and commitment to delivering exceptional service are essential qualities for this position.
- Discretion, ethics, and a commitment to maintaining confidentiality are also required.
