Technical Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeSupport Full time $90,283 - $109,825
About This Role

We're looking for a skilled and motivated individual to fill the position of Library Systems Support Specialist. As a key member of our team, you will be responsible for providing IT support and training to staff and customers.

Key responsibilities include troubleshooting library technology, liaising with system suppliers and Council Information Technology staff, preparing statistics as required, and assisting in the implementation of new technology according to the Library Technology Plan and Woollahra Libraries Strategic Plan.

  • Provide exceptional IT support and training to staff and customers
  • Troubleshoot library technology and resolve technical issues efficiently
  • Liaise with system suppliers and Council Information Technology staff to ensure seamless integration and implementation of new systems
  • Prepare statistics as required to inform business decisions and strategic planning
  • Assist in the implementation of new technology according to the Library Technology Plan and Woollahra Libraries Strategic Plan

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