Roster Management Specialist

1 week ago

Sydney, New South Wales, Australia beBeeRoster Full time $80,000 - $100,000
Job Title: Roster Management Specialist

We are seeking an experienced Roster Management Specialist to join our team. As a Roster Management Specialist, you will play a crucial role in ensuring the smooth operation of our rostering system.

Your primary responsibility will be to allocate and assign staff to shifts, ensuring compliance with industrial agreements, contracts, and regulations.

You will also be responsible for understanding client service requests and support needs to accurately match support workers.

In addition, you will assess any request to make changes to agreed services and communicate to Service Delivery Manager for approval.

Maintain accurate record management within the rostering system aligned with the NDIS price guidelines.

The successful candidate will have proven experience with rostering and scheduling CRM systems, preferably in a healthcare or service-orientated environment.

A strong organisational and time management skillset is essential, with the ability to prioritise tasks whilst ensuring attention to detail and accuracy.

Excellent communication and interpersonal skills are required, with the ability to interact effectively with colleagues, clients, and stakeholders.

The ideal candidate will be able to work in a high-pressure environment, think critically, and resolve complex scheduling conflicts and operational challenges.

This is a great opportunity to join a dynamic team and contribute to the delivery of high-quality services to our clients.

We offer a supportive and inclusive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.

If you are a motivated and experienced Roster Management Specialist looking for a new challenge, please submit your application.

Key Responsibilities:

  • Allocate and assign staff to shifts, ensuring compliance with industrial agreements, contracts, and regulations.
  • Understand client service requests and support needs to accurately match support workers.
  • Assess any request to make changes to agreed services and communicate to Service Delivery Manager for approval.
  • Maintain accurate record management within the rostering system aligned with the NDIS price guidelines.

Requirements:

  • Proven experience with rostering and scheduling CRM systems, preferably in a healthcare or service-orientated environment.
  • Strong organisational and time management skillset, with the ability to prioritise tasks whilst ensuring attention to detail and accuracy.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with colleagues, clients, and stakeholders.
  • Ability to work in a high-pressure environment, think critically, and resolve complex scheduling conflicts and operational challenges.

We are an equal opportunities employer and welcome applications from diverse candidates.

Please submit your application, including your resume and a cover letter outlining your experience and qualifications.

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