ITC Infrastructure Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeesupport Full time $80,000 - $120,000

About the Role

We are seeking a Desktop and Office 365 Support Officer to join our ITC Support team on a permanent full-time basis.

This position is based out of our Sydney office and involves providing timely and customer-focused support for all user IT service requests.

Key responsibilities include:

  • Supporting the organisation's strategic direction and business goals
  • Coordinating the work of external service providers in responding to user requests

Main Responsibilities:

The successful candidate will have at least 2+ years' experience working in ITC, asset management, and procurement, with exposure to Microsoft 365 products, including InTune and Azure AD.

A strong understanding of SharePoint, OneDrive, Power BI, and Power Apps is essential.

Key Skills:

  • Prioritising user requests and tasks
  • Dealing with users at any level who have varied experience levels
  • FOLLOWING ORGANISATIONAL STANDARDS, POLICIES AND PROCEDURES
  • Willingsness and aptitude to learn new technology skills
  • Good problem-solving ability
  • Good verbal, electronic, and written communication skills

The Organisation

We offer sector-leading pay and benefits, including salary packaging and discounted private health insurance.

We provide opportunities to learn, grow, and enhance your professional practice through our high-quality professional learning program.

We have created a diverse and inclusive working culture with a shared vision and common values.

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