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Insurance Claims Specialist

1 week ago

Perth, Western Australia Sedgwick Claims Management Services Ltd Full time
About the Role

We are seeking a skilled Insurance Claims Specialist to join our team. As a Claims Assistant, you will play a vital role in supporting one of our key client accounts.

Your primary responsibilities will include:

  • Managing claim files and ensuring timely resolution.
  • Providing exceptional customer service and support to clients and customers.
  • Liaising with internal teams and external suppliers to facilitate seamless claims processing.
  • Assisting in the management of inbound calls and emails.

To be successful in this role, you will require:

  • Excellent time management skills and the ability to multitask.
  • A high level of administrative and customer service skills.
  • Advanced proficiency in Microsoft Office applications.
  • Demonstrated experience in a customer-facing environment.