Insurance Claims Support Specialist
7 days ago
About Us:
Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.
We have been named an Inclusive Employer by the Diversity Council of Australia 2023-2024 and are proud to offer a workplace that celebrates diversity and is fair and inclusive.
What We're Looking For:
A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day.
We are seeking a skilled and motivated Claims Assistant to join our team. As a Claims Assistant, you will be responsible for supporting one of our key client accounts and utilizing your high level of administration and customer service skills.
Your Key Responsibilities:
- Setting up and managing claim files
- Manage customer and client enquiries and provide positive and effective solutions
- Providing proactive administrative support to the team
- Professional written correspondence, including reports and emails
- Liaising with customer, clients and suppliers to enable the speedy resolution of claims
- Assisting to manage inbound calls and emails
About You:
- Time management skills including the ability to multitask
- Ability to work autonomously and in a fast-paced environment
- Advanced skills in Microsoft office are ideal
- Demonstrated experience in a customer service environment
- Positive attitude and a willingness to learn to build your career with us
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