Senior Risk Manager

1 month ago

Lindfield, New South Wales, Australia Commonwealth Bank Full time
About the Role

We are seeking a highly skilled Senior Manager to join our Retail Banking Services (RBS) Lending Line 1 Risk Centre of Excellence (COE). As a key member of our high-performing team, you will play a critical role in supporting our business with empowering our customers to achieve their goals and dreams in managing their cash flows, facilitating seamless and safe purchases, and home ownership.

Key Responsibilities
  • Deliver informed risk insights and advisory to contribute to the delivery of Consumer Finance and RBS strategies
  • Manage and advise on non-financial risk frameworks to ensure risks, obligations, issues, incidents, breach reporting, and risk and control self-assessments meet framework requirements
  • Pre-empt risks, gaps, and opportunities to drive pragmatic solutions that ensure Consumer Finance customer experiences are delivered with efficiency and excellence
  • Assist in designing and embedding optimised process and control solutions
  • Establish and facilitate effective risk governance, including leading scrum meetings with Crew Leads and Product Owners to ensure key risk items are prioritised
  • Support Consumer Finance with managing third-party risk to deliver on strategic objectives and manage impacts to the Consumer Finance risk profile
  • Uphold ethical conduct and compliance by understanding relevant regulatory obligations and ensuring we take reasonable steps to deliver quality customer outcomes
  • Lead a proactive risk and control culture, ensuring embedment with key project stakeholders and business representatives
  • Work collaboratively with the wider risk team to deliver best practice risk advice across the business
  • Establish performance metrics and reporting for Line 1 Risk and drive data quality in various systems relevant to enable RBS-wide risk reporting
  • Proactively identify opportunities to improve processes
  • Guide, coach, and lead junior members of the team ensuring the team delivers high-quality outcomes
  • Contribute to the ongoing enhancement of risk capabilities within the team and across the Domain
  • Identify and drive reduction in inherent and residual risks across the Domain
Requirements
  • Deep understanding and experience in operational and compliance risks within financial services
  • Strong reasoning and influencing skills to work with senior stakeholders
  • Exceptional written and verbal communication skills and ability to articulate ideas clearly and effectively
  • Ability to independently drive and deliver outcomes and initiatives in a fast-paced, shifting environment
  • Experience coaching and developing a team of junior team members
  • Knowledge of Consumer Finance products, processes, and systems is highly desirable
  • Experience in performing reviews of critical processes to identify what can go wrong, control gaps/weaknesses, and/or optimisation opportunities is desirable
  • Ability to analyse trends, identify critical threats and opportunities, diagnose problems and issues, and recommend appropriate actions

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