Front Desk Administrator
1 day ago
The role of the Spa Receptionist is to provide exceptional customer service and ensure a seamless experience for our guests. This involves greeting guests warmly, handling reception and administration duties, and liaising with practitioners and staff departments.
Responsibilities:- Provide excellent customer service and maintain a welcoming environment.
- Carry out reception and administration duties as required.
- Liaise with all other practitioners, therapists, and staff departments to ensure a harmonious environment.
- Be familiar with the operation of cash registers, balancing procedures, and stock ordering.
- Oversee retail sales and make appointments for services as required.
- Good administrative skills, including proficiency in MS Office.
- Knowledgeable of Spa and Beauty treatments.
- Excellent knowledge of the Spa industry.
- Good retail selling skills.
- Previous experience as a Spa Therapist or Spa Receptionist is essential.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
We are a leading provider of Spa services, committed to delivering exceptional customer experiences. Our team is passionate about providing a warm and welcoming environment for our guests.
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