Public Affairs Manager

4 weeks ago

Sydney, New South Wales, Australia Booking Full time

About the Role

We are seeking a highly skilled Public Affairs Manager to join our team at Booking.com. As a Public Affairs Manager, you will be responsible for developing and implementing the company's public affairs strategy to support business priorities and corporate profile in defined markets within the Asia Pacific Region.

Key Responsibilities

  • Support the development and implementation of the PA strategy to support business priorities and Booking.com's corporate profile in defined markets within the Asia Pacific Region with a focus on Oceania (Australia, NZ) and South Asia (India)
  • Liaise with elected members and government officials at mid to high levels on business related public policy issues
  • Facilitate high level meetings with key stakeholders, including parliaments and governments, regulatory bodies, industry association and alliance partners to promote and advocate the company's PA priorities
  • Support the management of our trade association memberships and represent the company
  • Ensure continuous monitoring and evaluation of political stakeholder activity and regulatory developments
  • Communicate with the PA team to align messaging and provide colleagues with a thorough understanding of PA priorities
  • Articulate Booking.com positions in briefing papers, consultation responses, internal and external meetings
  • Represent PA's POV internally and serve as an internal advisor to other functions within the company

Requirements

  • Good understanding of policy and legal challenges facing the tech industry and affinity with the tourism and travel industry
  • Experience and comfort with managing sensitive reputational issues and/or crises
  • Experience developing creative and effective public affairs campaigns that underpin the company's business objectives
  • Excellent oral communications skills and ability to distill complex information into clear messages that will resonate with political and regulatory audiences, as well as into succinct updates for the business teams
  • A strong work ethic and ability to work independently, while being able to adeptly build internal relationships and rope in allies as needed to get work done
  • A confident demeanor with a sense of gravitas and fortitude that can stand up to scrutiny, countervailing views, opinions and positions
  • Have familiarity and comfort navigating multi-national corporate structures in order to successfully complete objectives
  • Impeccable organizational skills, in particularly the capacity to manage multiple work streams at once and detail orientation when it comes to writing, verbal communication and strategic planning
  • Advanced English speaker, other languages an advantage, such as native tongues used in India
  • Prior experience either working in government/civil service or having direct sustained interaction with government entities in Australia and India would be a plus

About Us

Booking.com's Legal & Public Affairs team is on a transformational journey at a transformational time for e-commerce and travel. We are a critical part of the enablement of Booking.com's strategy of the Connected Trip, a travel experience that includes not just accommodation, but also transportation, attractions, experiences, payments, flights etc. This is a journey that requires close business and Legal & Public Affairs partnerships to redefine our business model, navigate complex regulatory environments, build new products, and negotiate increasingly elaborate commercial deals, among other important projects our teams get involved every day.

Our Team

We are a team of approximately 165 professionals - representing more than 36 nationalities - with lawyers qualified in many different countries, as well as non-lawyers with public policy, economics, compliance and risk backgrounds. Our team's previous experience spans across a multitude of industries with team members having worked for major global companies, tech and other startups, government entities, and reputable international law firms and Public Affairs firms.

What We Offer

We offer a dynamic and inclusive work environment that values diversity, creativity, and innovation. We believe in actively engaging with stakeholders to share our insights on policies affecting the travel experience and how travel tech innovations can fuel the digital transformation of the travel industry. We also believe in providing holistic legal and public affairs advice, always looking for better ways of doing things, improving our Legal Operations function, innovating and exchanging best practices.

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