Public Affairs Specialist

4 weeks ago

Sydney, New South Wales, Australia Booking Full time

About the Role

We are seeking a highly skilled Public Affairs Manager to join our team at Booking.com. As a Public Affairs Manager, you will play a critical role in shaping the company's public policy agenda and advocating for our interests in the Asia Pacific Region.

Key Responsibilities

  • Develop and implement a comprehensive public affairs strategy to support business priorities and promote Booking.com's corporate profile in defined markets.
  • Liaise with elected members and government officials to advance business-related public policy issues.
  • Facilitate high-level meetings with key stakeholders, including parliaments and governments, regulatory bodies, industry associations, and alliance partners.
  • Support the management of trade association memberships and represent the company.
  • Monitor and evaluate political stakeholder activity and regulatory developments.
  • Communicate with the PA team to align messaging and provide colleagues with a thorough understanding of PA priorities.
  • Articulate Booking.com positions in briefing papers, consultation responses, internal and external meetings.
  • Represent PA's POV internally and serve as an internal advisor to other functions within the company.

Requirements

  • Good understanding of policy and legal challenges facing the tech industry and affinity with the tourism and travel industry.
  • Experience and comfort with managing sensitive reputational issues and/or crises.
  • Experience developing creative and effective public affairs campaigns that underpin the company's business objectives.
  • Excellent oral communications skills and ability to distill complex information into clear messages that will resonate with political and regulatory audiences.
  • A strong work ethic and ability to work independently, while being able to adeptly build internal relationships and rope in allies as needed to get work done.
  • A confident demeanor with a sense of gravitas and fortitude that can stand up to scrutiny, countervailing views, opinions, and positions.
  • Familiarity and comfort navigating multi-national corporate structures in order to successfully complete objectives.
  • Impeccable organizational skills, particularly the capacity to manage multiple work streams at once and detail orientation when it comes to writing, verbal communication, and strategic planning.
  • Advanced English speaker, other languages an advantage, such as native tongues used in India.
  • Prior experience either working in government/civil service or having direct sustained interaction with government entities in Australia and India would be a plus.

Further Skills We Are Looking For

  • Aligning with Booking.com's Values (Think Customer First, Succeed Together, Own It, Learn Forever, Do the Right Thing).
  • Being curious, flexible, and a creative & pragmatic problem solver.
  • Confident yet collaborative.
  • Ability to influence stakeholders across all levels within the organisation.
  • Being proactive, resilient, and having the drive to get things done.
  • Having sound judgement and the ability to see the big picture and simultaneously appreciate the details necessary to operationalise the strategy.
  • Having the courage to take positions and make tough judgment calls.
  • Being a team player, self-aware, and a good listener - a diverse group will always find the best solution.
  • Ability to move with agility, prioritise workloads, and meet deadlines.
  • Forward thinking with an interest in emerging issues in legal and policy.

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