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Senior Property Claims Specialist
2 months ago
About the Role:
We are seeking a highly skilled and experienced Senior Property Claims Specialist to join our team at Allianz Australia. As a key member of our claims team, you will be responsible for assessing and resolving property claims in a timely and efficient manner, ensuring that our customers receive the best possible service.
Key Responsibilities:
- Maintain a timely delivery of property claims outcomes that meet or exceed customer expectations throughout the life of a claim.
- Liaise with claimants, repairers, and other internal/external stakeholders to drive timely decision-making and life-of-claim outcomes.
- Assess indemnity, liability, costs, and the validity of building and remediation scope of works.
- Assess remediation and make-safe claims and costs.
- Review building and remediation cause-of-damage reports, including geotechnical and structural engineering reports.
- Identify defects and non-compliance repairs utilizing Australian Standards and National Construction Code.
About You:
To be successful in this role, you will need to have:
- Building trade qualifications and/or loss assessor qualification through ANZIIF.
- Extensive property assessing and customer service experience.
- Comprehensive technical knowledge of theories and practices of insurance and loss.
- Ability to plan and prioritize effectively, organize tasks, and manage competing resources and demands.
- Demonstrated evidence of technical proficiency with systems, software, databases, reporting, and communication tools.
- Excellent verbal and written communication skills.
What We Offer:
As a Senior Property Claims Specialist at Allianz Australia, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service. We offer a range of benefits, including:
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work-life balance and is always open to conversations about flexible and remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Insurance products.
- Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing, and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program - own a piece of your employer.
About Allianz Australia:
Allianz Australia is a leading insurance and asset management company that is committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed but valued for the perspectives and talents they bring to work.
