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Healthcare Payment Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeSupport Part time $90,000 - $120,000
Unlock Your Potential

In today's fast-paced business environment, delivering exceptional customer experiences is crucial. At our organization, we're committed to providing innovative solutions that simplify payments and enhance business banking for Australian businesses.

With over two decades of experience, we've developed a deep understanding of what drives success. Our team combines the best people, technology, and partners to deliver seamless payment and banking solutions that meet the unique needs of our customers.

We're proud to power thousands of merchants across Australia and collaborate with numerous partners to create customized experiences for various industries.

As a collaborative and innovative team, you'll have the opportunity to work closely with talented professionals who share your passion for excellence.

Our culture is built on core values that guide our actions every day – commitment to greatness, staying hungry, wowing customers, being good, and winning together. We offer a dynamic work environment where you can grow professionally and make a real impact.

About the Role

This is an exciting opportunity to join our Health Technical Support team as a specialist in technical support, troubleshooting, and expert guidance. You'll be the primary point of contact for customers, providing top-notch support through multiple channels.

  • Troubleshoot payment and claiming issues for Medicare and Private Health Insurance.
  • Guide customers with confidence in navigating complex information.

The ideal candidate will have a strong background in call center operations, preferably in the payments, banking, or healthcare sectors. Experience with healthcare claiming processes, CRM systems, and medical practice management software is highly desirable.

A proactive mindset, excellent communication skills, and a passion for continuous learning are essential qualities for this role.