Customer Service Team Lead
2 weeks ago
Unlock Your Potential
Drakes Supermarkets is a dynamic and growing retail company, offering exciting career opportunities for ambitious individuals. As a Customer Service Team Lead, you will be responsible for leading a team of customer-facing staff, providing exceptional service to our customers, and driving sales growth.
Key Responsibilities:
- Lead and manage a team of customer service staff
- Develop and implement customer service strategies to drive sales growth
- Provide exceptional customer service, resolving customer complaints and issues
- Collaborate with store managers to achieve sales targets and improve customer satisfaction
Requirements:
- Proven leadership and management experience in a retail environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong customer service skills and a passion for delivering exceptional customer experiences
About Drakes Supermarkets:
Drakes Supermarkets is a family-owned and operated retail company, with a strong commitment to customer service and community involvement. We offer a dynamic and supportive work environment, with opportunities for career growth and development.
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