Customer Service Team Member

3 weeks ago


Gladstone Central, Queensland, Australia Bunnings Full time
About the Role

Bunnings is seeking a passionate and dedicated individual to join our team as a Customer Service Team Member. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with product information, demonstrations, and recommendations to enhance their shopping experience.
  • Maintain a clean and organized store environment, adhering to health and safety standards.
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs.
  • Participate in visual merchandising and store displays to create an engaging shopping environment.
Requirements
  • A genuine passion for customer service and a commitment to delivering exceptional experiences.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • A willingness to learn and adapt to new products, services, and processes.
  • Availability to work flexible hours, including evenings, weekends, and public holidays.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work with a leading retailer in the home improvement industry.


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