Service Advisor Liaison

1 week ago


Essendon Fields, Australia Penske Full time

About Penske Select Australia:

We are a leading provider of premium pre-owned cars and Holden service and repair in Australia.

Our team is dedicated to delivering exceptional customer service, and we're seeking a skilled Service Advisor to join our Essendon Fields Branch.

Key Responsibilities:

  • Provide excellent customer communication and experience throughout the service process
  • Work closely with workshop staff to ensure efficient job management and meet productivity targets
  • Process invoices and maintain accurate records
  • Respond promptly to customer inquiries and resolve any issues efficiently
  • Model safe working behavior and uphold Penske's values of Ownership, Passion, Teamwork, Integrity, and Care

About You:

  • You have a passion for delivering exceptional customer service and providing expert advice
  • Previous on-highway customer service experience is an advantage, but not essential
  • Strong communication skills, written and verbal, with a knack for building personal connections
  • Thorough attention to detail with the ability to work unsupervised in a fast-paced environment

What We Offer:

  • A competitive remuneration package, including salary and benefits
  • A comprehensive training and development program to support your growth and success
  • A business commitment to providing the highest levels of safety, technical, and leadership training

Estimated annual salary: $80,000 - $110,000 AUD, depending on experience and qualifications.


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