
Customer Advocate
17 hours ago
We seek a skilled customer advocate to provide exceptional service in high-pressure situations.
Main Responsibilities:- Offer quality customer service with empathy and understanding.
- Guide customers through account hardship processes.
- Review and assess hardship applications from various sources.
- Complete administrative tasks, including processing online applications and approvals.
- Determine suitable tools to help customers rehabilitate their accounts.
- Evaluate actions for compliance with policy, procedure, and legislative guidelines.
Our goal is to deliver outstanding customer experiences by removing pain points and obstacles.
We offer a comprehensive suite of benefits, including superannuation, flexible working policies, and employee assistance programs.
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Support Customer Advocate
3 days ago
Melbourne, Victoria, Australia beBeeCustomer Advocate Full time $60,000 - $99,000As a dedicated customer advocate, this role offers a fast-paced opportunity to support customers with after-sales enquiries.Key Responsibilities:Address product quality and transit damage issues, as well as spare parts requirements.Deliver exceptional customer service through prompt and effective issue resolution.Process customer claims and return...
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Customer Advocate
3 days ago
Melbourne, Victoria, Australia beBeeEngagement Full time $85,075 - $103,895Customer Advocate RoleThe Customer Advocate is the face of our organization to customers, providing exceptional support and ensuring a seamless experience.This role involves establishing strong relationships with customers, acting as their champion and advocate. The Customer Advocate will work closely with technical teams to address and resolve customer...
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Customer Experience Advocate
1 week ago
Melbourne, Victoria, Australia beBeeCustomerExperience Full time $70,000 - $99,000Job Title: Customer Experience AdvocateThe primary responsibility of a Customer Experience Advocate is to ensure seamless due diligence processes for customers seeking digital certificates. This role requires high levels of accuracy, attention to detail, and effective communication to guarantee customer satisfaction.
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Customer Advocate
2 weeks ago
Melbourne, Victoria, Australia beBeeGrowth Full time $65,000 - $70,000Entry-Level Customer Advocate OpportunityThis is an exciting chance to become a valued member of our customer service team, contributing to the growth and success of our business.About the Role:Deliver effective brand awareness strategies to attract new customers across the country.Build strong relationships and maintain a successful customer...
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Customer Experience Advocate
13 hours ago
Melbourne, Victoria, Australia beBeePublishing Full time $60,000 - $80,000Job Title:">Customer Experience Advocate">We are seeking a skilled and dedicated Customer Experience Advocate to join our team. As a key member of our innovative team, you will play a vital role in revolutionizing the way publishers make books available in an on-demand world.
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Customer Advocate
6 days ago
Melbourne, Victoria, Australia Selfwealth by Syfe Full timeOverviewSyfe is APAC's leading digital wealth platform, empowering people to build their wealth for a better future. Managing well over US$10 billion in assets, the platform offers access, advice and affordability across diversified portfolios, cash management solutions and brokerage. Syfe operates in Singapore, Hong Kong and Australia and serves nearly half...
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Customer Experience Advocate
3 days ago
Melbourne, Victoria, Australia beBeeAdvocate Full time $84,000 - $114,400We are seeking a highly skilled professional to join our team as a Customer Experience Advocate.Job DescriptionThe ideal candidate will have 1-3 years' experience or recent graduates with relevant internships or part-time work. They will be responsible for ensuring high levels of customer satisfaction through excellent service and providing feedback to the...
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Customer Advocate
2 days ago
Melbourne, Victoria, Australia Selfwealth by Syfe Full time $70,000 - $120,000 per yearWhy this role mattersSyfe is APAC's leading digital wealth platform, empowering people to build their wealth for a better future. Managing well over US $10 billion in assets and built on the pillars of access, advice and affordability, the platform caters to the different wealth needs of individuals with diversified portfolios, cash management solutions and...
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Customer Experience Advocate
1 week ago
Melbourne, Victoria, Australia beBeeCustomerExperience Full time $60,000 - $75,000Customer Experience AdvocateWe are seeking a skilled Customer Experience Advocate to join our National Customer Care team.Key Responsibilities:Deliver exceptional customer service via phone and email, striving for first-contact resolution.Manage and expedite orders to meet delivery expectations and performance metrics.Proactively identify customer needs and...
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Customer Care Advocate
2 days ago
Melbourne, Victoria, Australia beBeeCare Full time $93,000 - $110,000Job DescriptionWe are seeking a compassionate and skilled professional to join our team as a Customer Care Advocate.As a Customer Care Advocate, you will play a vital role in guiding customers through their care journey, building trusted relationships, and delivering safe, person-centred care.Key responsibilities include:Conducting onboarding assessments and...