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Business Performance Manager

2 months ago


Melbourne, Victoria, Australia Amplifon Full time
About the Role

We are seeking a highly skilled Business Performance Manager to join our Retail Excellence team at Bay Audio Australia, a brand of Amplifon. The successful candidate will play a critical role in driving business productivity and achieving company targets.

Key Responsibilities
  • Provide in-depth analysis of sales KPIs to identify trends, opportunities, and areas for improvement.
  • Collaborate with internal stakeholders to ensure alignment and integration of performance strategies across the commercial organization.
  • Drive end-to-end business performance by taking ownership of key drivers and working closely with a cross-functional team.
  • Manage and execute projects aimed at enhancing business performance, addressing immediate operational needs, and fostering a culture of continuous improvement.
  • Monitor funnel performance, set targets, and define action plans to ensure achievement.
  • Work closely with IT, Supply Chain, and other company functions to reduce unproductive time and boost productivity.
  • Ensure protocol compliance and share KPIs and best practices among team members.
  • Guarantee the best in-store customer experience by working with the marketing department and acting as the connection point between Marketing and the Field Organization.
  • Develop and manage efficient rostering for store staff to ensure optimal coverage and productivity.
About You
  • Master or bachelor's degree in Economics, Management, Finance, Engineering, or Statistics.
  • Expertise in managing complex data analysis and aligning it to business impacts.
  • Excellent knowledge of Office package, with advanced expertise in Excel and PowerPoint.
  • Operational knowledge of Power B.I. and experience in industries and projects where performance maximization is key.
  • Prior experience working in a global or international organization.
  • Previous experience in Retail is desirable.
What's on Offer
  • Attractive remuneration package.
  • Amplifon training, career, and learning development opportunities.
  • A day off to celebrate your Birthday.
  • Yearly flu vaccinations.
  • Free access to our Employee Assistance Program.
  • Free Hearing Aid for you, 50% discount for immediate family members, and 30% for other family members and friends.
  • Discounted Private Health Insurance and other benefits.
  • Employee referral bonus when you introduce your friends and family to Amplifon.
  • An opportunity to join a global market leader and a fun, vibrant, and highly experienced team.