Performance Manager
4 weeks ago
We are seeking a highly skilled Performance Manager to join our team at KINESSO, a technology-driven performance marketing agency. As a key member of our team, you will be responsible for leading digital search campaigns and ensuring they reach their full potential.
The successful candidate will have a proven track record of managing digital search campaigns across various paid media marketing tactics, including SEM, and will possess exceptional client relations skills. You will be excited to learn and stay up-to-date with industry best practices.
Key Responsibilities- Develop and execute digital search campaigns from start to finish, including placement, testing, tracking, and reporting.
- Collaborate with the Performance Director to maintain a best-in-class paid search product and drive high performance.
- Monitor and enable high performance by applying best practices, product adoption, and innovative solutions.
- Contribute to industry-wide thought leadership and identify opportunities for growth.
- Manage stakeholder relationships and build strong partnerships with internal and external stakeholders.
- Lead and drive a robust testing framework and forecast paid search media metrics against current performance and client objectives.
- Serve as an expert on client business, industry, competitors, key drivers, and environment, and identify opportunities for growth.
- Maximize client retention and growth, and effectively manage client expectations.
- Provide expert insights on media-related matters and serve as a trusted advisor to clients.
- Lead client meetings, daily WIPs, and updates, ensuring campaigns and market updates include action items.
- Manage a team of Performance Executives and Coordinators, build goals, and manage 30-60-90-day plans.
- Ensure appropriate leave planning, set expectations internally and with the client, and work towards achieving zero errors/write-offs.
- Create an environment of open communication, motivate the team to exceed client expectations, and produce high-quality work.
- Take responsibility for team's quality of work and success, manage workflow and resource allocation, and provide support and guidance to team members.
- Work closely with the Director to manage and develop team members' careers through coaching and feedback.
- Hold career progression meetings, help create development plans, and handle difficult conversations effectively.
- Take ownership of invoicing responsibilities, promptly address any issues, and implement accurate financial tracking processes.
- Demonstrated experience on Microsoft Suite.
- Data Visualization.
- Search/SEM experience.
- Team management skills.
- Time Management.
- Attention to Detail.
- Process-oriented.
- Command over communication (written and verbal).
- Efficient – gets work done quickly with accuracy.
- Commercial / business acumen – billing, invoicing, negotiation.
KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation.
We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs.
The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com
Kinesso Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples, members of our LGBTQ+ community, and people with disability are encouraged to apply.
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