Solutions Advocate

2 weeks ago

Sydney, New South Wales, Australia beBeeAgreement Full time $96,000 - $153,300
Unlock Agreement Potential

As a key member of our team, you will play a pivotal role in supporting the Commercial sales team drive revenue growth by identifying and translating complex customer business problems into actionable solutions leveraging cutting-edge agreement management technology.

The ideal candidate will possess a strong background in strategic sales environments and have a proven track record of successfully positioning enterprise-wide solutions to customers across regulated industries such as Public Sector, Financial Services, and Healthcare.

Key Responsibilities:

  • Serve as technical lead on accounts in partnership with Sales across the Commercial segment, fostering strong business partnerships with stakeholders to maximize impact across customer engagements
  • Conduct deep technology discovery with executive-level stakeholder groups, leveraging product expertise to inform Sales account planning and influence overall customer strategy and execution approach
  • Map customer challenges and opportunities through value messaging assets to Customer impact and propose IAM solution designs
  • Establish confidence in recommendations via custom product demonstrations, technical discussions, whiteboarding, workshops, RFP/RFI responses, product roadmap sessions, and business process diagrams
  • Deliver trusted, long-term, high ROI solutions that meet customer needs
  • Partner with sales to deliver on revenue plan and retention goals
  • Exhibit proficiency of the core IAM platform, including all current and future components of the agreement process
  • Champion Docusign as the most trusted, secure, and effective partner for each customer's Agreement processes
  • Disseminate insights, learnings, resources, and assets within the team and across the organisation to drive scale of impact and collaboration
  • Travel 20% or more as needed

Requirements:

  • Basic: 2+ years of prior experience within a pre-sales role selling SaaS solutions and concepts, BS/BA degree or equivalent in relevant work experience
  • Preferred: Proficient in delivering software demonstrations, presentations, and workshops in person and virtually, experience with technical business documentation like solution designs, workflow diagrams, proposals, SOWs, RFPs, and RFIs, etc., demonstrated experience working with employees at all levels of an organisation, especially C-suite, familiarity with enterprise-class software systems like ERP, CRM, and ECM systems, etc.

What You Bring:

This is a unique opportunity to join our dynamic team and contribute to driving business growth. If you are passionate about unlocking agreement potential and delivering exceptional solutions, we encourage you to apply for this exciting role.

  • Solution Advocate

    2 weeks ago

    Sydney, New South Wales, Australia beBeeSolutions Full time $65,000 - $70,000

    Job TitleSolutions ConsultantAbout the Role:This position involves being a customer advocate, bridging the gap between customers and technology.You will identify customer needs and provide tailored solutions.Assist customers in resolving technical issues, ensuring they can effectively utilize our platform.Key Requirements:We seek an individual passionate...

  • Customer Solutions Advocate

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomer Part time $40,000 - $80,000

    What We DoYou'll be a champion for our customers, understanding their needs and delivering tailored solutions to enhance their lives.This role is ideal for someone who naturally finds innovative ways to connect with people and provide exceptional value.As a customer advocate, you'll ensure our customers receive the best possible advice and support, helping...

  • Client Advocate

    1 week ago

    Sydney, New South Wales, Australia beBeeAdvocate Full time $60,000 - $100,000

    Job Title: Client AdvocateAbout the Role:We are seeking experienced and entry-level Client Advocates to provide exceptional support and outcomes for individuals and their families in Sydney and Regional NSW.Key Responsibilities:Collaborate with Social Workers and Clinicians to achieve positive resultsDevelop and implement case plans tailored to individual...

  • Children's Welfare Advocate

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCare Full time $140,000 - $150,000

    Job Title: Advocate for Children and Young PeopleAbout The RoleThe Advocate is responsible for providing strategic leadership to improve the safety, welfare, and well-being of children and young people in NSW. This involves monitoring, understanding, and advocating for their issues, as well as creating holistic and sustainable solutions.Key...

  • Cybersecurity Advocate

    1 week ago

    Sydney, New South Wales, Australia Bebeecybersecurity Full time

    **Job Summary:**We are seeking a skilledCybersecurity Advocateto join our team. In this role, you will be responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio.About the Role:As a Cybersecurity Advocate, you will manage a portfolio of 8-12 existing customers to maximize their utility from Darktrace...

  • Experience Advocate

    1 week ago

    Sydney, New South Wales, Australia beBeeExperience Full time $100,000 - $130,000

    Job Title: Experience AdvocateWe seek a dedicated professional to drive customer-centric initiatives and deliver exceptional service. As an Experience Advocate, you will play a key role in fostering meaningful relationships with our distribution partners.This full-time position reports to the Customer Service Manager and is based in our Alexandria office....

  • Customer Experience Advocate

    1 week ago

    Sydney, New South Wales, Australia beBeeExperience Full time $70,000 - $135,000

    Customer Experience AdvocateWe're seeking a Customer Experience Advocate to join our team.This role involves working closely with customers to identify issues proactively, build strong relationships, and provide tailored solutions that benefit both us and our customers.Act as the primary point of contact via all communication channels.Understand external...

  • Cybersecurity Advocate

    1 week ago

    Sydney, New South Wales, Australia beBeeCybersecurity Full time $80,000 - $150,000

    **Job Summary:**We are seeking a skilled Cybersecurity Advocate to join our team. In this role, you will be responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio.About the Role:As a Cybersecurity Advocate, you will manage a portfolio of 8-12 existing customers to maximize their utility from Darktrace...

  • Client Advocate

    1 week ago

    Sydney, New South Wales, Australia Global Payments, Inc. Full time

    Client AdvocateEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve...

  • Client Advocate

    1 week ago

    Sydney, New South Wales, Australia beBeeAdvocate Full time $100,000 - $120,000

    About the OpportunityWe are seeking a highly skilled Client Advocate to join our team. This is an exciting opportunity to be at the forefront of the advertising industry, ensuring our clients get maximum value from cutting-edge verification technology.You will oversee the entire client lifecycle, from onboarding to value realization and renewal. You will...