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Deliver Exceptional Customer Experiences

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $80,000 - $120,000
Financial Services Specialist

We deliver exceptional customer experiences across various banking channels.

Main Responsibilities:
  • Cultivate in-depth relationships with customers to meet their comprehensive financial needs.
  • Address customer inquiries, manage account maintenance, and process credit applications efficiently.
  • Conduct thorough Financial Health Checks to assess customers' financial requirements and identify areas for improvement.
  • Educate and demonstrate our digital banking options to customers, ensuring seamless transitions.
  • Solve complex problems and provide effective solutions while upholding our risk-averse culture.

Requirements:

  • Proven experience in delivering top-notch customer service in a financial services environment.
  • Exceptional communication skills and the ability to articulate financial concepts clearly.
  • The capacity to ask insightful questions, find creative solutions, act with integrity, and prioritize customer satisfaction.
  • Ability to thrive in a fast-paced, commercially driven setting.
  • A genuine interest in developing a long-term career within the industry.

Benefits include the opportunity to work in a dynamic environment, contribute to business growth, and advance your professional development.