Technical Solution Specialist
2 weeks ago
We are looking for a highly skilled IT professional to join our team of experts. As a key member, you will be responsible for resolving complex technical issues and providing exceptional client service.
This role requires a tech-savvy individual with advanced problem-solving skills and excellent communication abilities. You will work closely with clients to understand their IT needs and provide tailored solutions.
The ideal candidate will have experience in designing and implementing system architecture, leading security administration, and delivering cloud solutions. They will also possess strong knowledge of Microsoft 365, Azure AD, Exchange, SharePoint, and Teams.
Key Responsibilities:- Designing and implementing advanced system architecture across client environments.
- Leading security administration and best practices to ensure robust, secure systems.
- Delivering cloud solutions with a focus on Microsoft 365, Azure, and hybrid environments.
- Solving complex, escalated issues with advanced troubleshooting across varied IT landscapes.
- Advanced troubleshooting of desktops, servers, and networks (Windows/Mac/Linux).
- Expert knowledge of Microsoft 365, Azure AD, Exchange, SharePoint, and Teams.
- Strong understanding of IT infrastructure: DNS, DHCP, VPNs, firewalls, routing/switching.
- Experience with endpoint security tools and malware remediation.
- Backup and disaster recovery solutions configuration and troubleshooting.
- Cloud technology expertise (Azure, AWS, SaaS platforms).
- Understanding of ITIL practices.
- Degree or Diploma in Information Technology.
- AWS Certified Solutions Architect – Professional (highly regarded).
Genuine space for mentorship and collaboration, wellbeing comes first, and comprehensive policies support work-life balance and flexibility.
Celebrate success, and enjoy regular team-building days, fresh fruit, biscuits, premium tea & coffee, and free on-street parking.
Paid training, certifications, and career advancement opportunities are available.
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