Customer Service Liaison
2 days ago
The Opportunity
As a key member of our team, you will be responsible for delivering exceptional customer service and sales outcomes in our Health and Fitness and Learn to Swim centres. With a strong sales and customer service background, you will have experience in achieving sales targets and delivering an outstanding guest experience.
Key Responsibilities
- Provide exceptional guest experience in person and over the phone to existing and prospective members and guests.
- Process memberships and data entry in line with company processes and policy.
- Conduct tours of the centre/facility with the outcome to turn a prospective member to an ongoing subscription.
- Have a current and informed knowledge of all centre services and activities.
- Apply sound cash handling principles and use of Point of Sale (POS) systems.
Requirements
- A strong sales and customer service background.
- Experience in achieving sales targets.
- Ability to deliver an outstanding guest experience.
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