Customer Service Representative
1 week ago
About the Role
We are seeking a highly motivated and experienced sales professional to join our team as a Customer Service Officer at Belgravia Leisure.
As a key member of our team, you will be responsible for acquiring new memberships for Health and Fitness and Learn to Swim, while delivering exceptional customer service and driving sales targets.
Key Responsibilities:
- Achieve set sales targets on a daily basis
- Provide exceptional guest experience in person and over the phone to existing and prospective members and guests
- Provide relevant and accurate information and an excellent experience to prospective members by handling enquiries in line with company processes and systems
- Conduct tours of the centre/facility with the outcome to turn a prospective member to an ongoing subscription
- Process memberships and data entry in line with company processes and policy
- Have a current and informed knowledge of all centre services and activities
- Apply sound cash handling principles and use of Point of Sale (POS) systems
- Demonstrate behaviours that are consistent with the Belgravia Leisure Values
What We Offer
As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional customer service and driving sales growth.
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