Senior IT Support Specialist

16 hours ago

Melbourne, Victoria, Australia beBeeIT Full time $122,746

**Job Title:** Senior IT Support Specialist

We are seeking an experienced IT professional to join our team as a Senior IT Support Specialist. This is a permanent, full-time opportunity that offers a range of benefits and career growth.

Job Description:

This role involves providing technical support and maintenance for corporate systems in a large government or commercial setting. You will be responsible for ensuring the smooth operation of our systems and applications, working closely with stakeholders to resolve issues and implement solutions.

  • Providing high-level technical support and troubleshooting services for corporate systems and applications.

  • Collaborating with cross-functional teams to resolve complex technical issues and improve system performance.

  • Developing and maintaining documentation and knowledge base articles to support IT operations.

As a key member of our team, you will play a vital role in driving business outcomes and delivering exceptional service. If you have a passion for technology and a commitment to excellence, we encourage you to apply for this exciting opportunity.

Requirements:

To succeed in this role, you will need:

  1. Tertiary qualifications in Information Services/Information Technology/Computer Science or similar relevant discipline.

  2. Extensive relevant practical experience in the management and support of corporate systems in a large government or commercial setting.

  3. Excellent understanding of industry trends, problem-solving, advanced analytical and troubleshooting ability.

  4. Proven ability to manage a broad spectrum of relationships and partnerships within a highly complex multi-stakeholder environment.

  5. Highly developed communication, interpersonal and negotiating skills, written and oral communication skills.

  6. A strong understanding of SharePoint Knowledge would be beneficial.

Benefits:

This role offers a range of benefits including:

  • A supportive and friendly team environment that values growth and development.

  • Hybrid/flexible working arrangements and an emphasis on work/life balance.

We are committed to creating a workplace that is inclusive, respectful, and equitable for all staff. If you share our passion for delivering exceptional service and making a positive difference in people's lives, we encourage you to apply.

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