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Customer Experience Manager Position

1 week ago

City of Whitehorse, Australia Officeworks Ltd Full time
Company Overview

Officeworks Ltd is a leading retailer of office supplies, technology, and services. Our goal is to provide excellent customer experiences and drive business growth through innovative solutions and effective leadership.

Job Description
  • Responsible for leading a team of retail professionals, providing guidance and support to ensure exceptional customer service and sales performance.
  • Collaborate with cross-functional teams to develop and implement strategies that drive sales growth, improve operational efficiency, and enhance customer satisfaction.
Required Skills and Qualifications
  • Proven leadership experience in a retail environment, with a focus on customer service and sales growth.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, team members, and colleagues.