Customer Experience Manager
4 days ago
Entain Australia & New Zealand is revolutionising the sports, racing and wagering industry with a commitment to delivering exceptional customer experiences. Our innovative approach combines creativity, passion, and a deep understanding of our audience.
The Client Accounts department plays a key role in driving sustainable wagering and delivering exceptional customer experiences through effective account management. Focused on loyalty, the team builds strong connections between customers and products, leveraging modern technologies and customer insights to identify, satisfy, and retain clients.
As a VIP Account Manager, you will play a pivotal role in driving customer acquisition, reactivation, and engagement. You will have the opportunity to connect with customers through various channels, creating a positive and lasting impact on customer loyalty, satisfaction, and lifetime value.
You'll be at the heart of customer interactions, hosting events and crafting engaging experiences. Your confident social and telephone skills will be essential in building strong, one-on-one relationships with customers. Reporting to the Business Development Manager, you'll be part of a growing, energetic team dedicated to expanding and enhancing our customer base.
We offer flexibility through our hybrid working model, allowing employees to spend two days a week in the office to promote work-life balance and accommodate individual preferences. This role is located in the Victoria region, with an accessible Melbourne office.
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Customer Experience Specialist
4 days ago
City of Greater Geelong, Australia Alpineresorts Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment and enjoy working with people from diverse backgrounds?About the Role:As a Visitor Services Attendant, you will be responsible for providing frontline service to customers, handling enquiries and complaints, and processing transactions. You will...
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Customer Experience Director
4 days ago
City of Greater Geelong, Australia Contour Education Full timeCompany OverviewContour Education is a rapidly growing education company dedicated to empowering students and their studies. We provide an ecosystem of highly effective tutoring, resources, and support to help students achieve their potential.Job DescriptionWe are seeking a dedicated Customer Service Manager to lead exceptional service across our campuses....
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Customer Experience Director
5 days ago
City of Greater Geelong, Australia Optus Full timeThe Ultimate Retail ExperienceAs an Optus Store Manager, you'll be responsible for creating a world-class retail environment that exceeds customer expectations. You'll lead a team of sales experts to deliver exceptional customer experiences, driving business growth and success through innovative solutions and best-in-class practices.Your Key...
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Customer Experience Associate
22 hours ago
City of Greater Geelong, Australia Ampol Limited Full timeAmpol Limited is committed to delivering exceptional customer experiences and building strong relationships with our communities.We're seeking a Customer Experience Associate to join our team, helping us to achieve our goal of making life easier for our customers.As a Customer Experience Associate, you'll be responsible for delivering outstanding customer...
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Customer Experience Lead
2 days ago
City of Greater Geelong, Australia Brandbankgroup Full timeCareer Opportunities at Brandbank GroupJoin our dynamic team as a Sales and Operations Manager and take on the challenge of leading our Northland concept store to new heights. With a focus on customer-centricity and operational excellence, you will be responsible for driving sales growth, managing inventory, and developing a high-performing team.About the...
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Customer Experience Manager
4 days ago
City of Greater Geelong, Australia Bunnings Group Full timeAbout UsBunnings Group is the leading retailer of home improvement and lifestyle products in Australia and New Zealand.We're a major supplier to project builders, commercial tradespeople, and the housing industry operating from a network of stores, trade centres, frame and truss sites, and online.Join Our TeamBy joining our passionate and diverse team,...
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Customer Experience Coordinator
4 days ago
City of Greater Geelong, Australia Contour Education Full timeAbout Contour EducationWe are a leading medical preparation program dedicated to empowering students to achieve their goals. Our comprehensive UCAT course aligns with the objective of the UCAT, rigorously training students in the mental abilities and skills required for a successful doctor or dentist career.Job DescriptionThis role is ideal for a...
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Customer Experience Director
5 days ago
City of Greater Geelong, Australia Pegasus Leisure Group Full timeKey Responsibilities- Assist with the achievement of set financial targets- Manage stock control and ensure inventory levels are maintained- Maintain a clean and organized workspace, adhering to health and safety standards- Provide exceptional customer service, resolving issues promptly and professionally- Develop and implement strategies to improve customer...
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Customer Experience Strategist
7 days ago
City of Greater Geelong, Australia Vicinity Centres Full timeWe're committed to delivering exceptional customer experiences across our portfolio of shopping centres.We're seeking a Customer Experience Strategist to develop and implement initiatives that enhance the customer journey and drive loyalty.You'll be responsible for conducting research, gathering insights, and developing recommendations to inform customer...
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Foodary Customer Experience Specialist
6 days ago
City of Greater Geelong, Australia Ampol Limited Full timeAt Ampol Limited, we're committed to making life easier for our customers. Our Foodary stores are at the heart of our convenience operations, delivering exceptional experiences that keep our customers coming back.The key to our success lies in our team members' ability to maintain store presentation through effective merchandising, inventory management, and...
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Customer Experience Specialist
7 days ago
City of Greater Geelong, Australia Bunnings Group Full timeAt Bunnings Group, we're committed to delivering exceptional customer experiences across our stores. Our Customer Service Team Members are the face of our brand, providing a friendly and helpful service to everyone who walks through our doors.About the Role:This is an exciting opportunity to join our team as a Customer Service Team Member. As a key member of...
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Customer Experience Representative
3 hours ago
City of Greater Geelong, Australia Spotlight Retail Group (SRG) Full timeAbout UsSpotlight Retail Group is committed to delivering an exceptional customer experience that sets us apart from the competition.We strive to create a memorable shopping experience for our customers, making every visit a positive and engaging encounter.We are currently seeking a part-time sales assistant who shares our passion for delivering outstanding...
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Customer Experience Advisor
2 days ago
City of Greater Geelong, Australia Angus & Coote Pty Full timeRequired Skills and Qualifications: To succeed in this role, you will need previous 1-on-1 selling experience in a customer service orientated position.You will also need the ability to drive sales to meet sales targets and KPIs, work efficiently, individually and in a team, and be flexible to meet our seven-day roster requirements.You will be responsible...
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Senior Customer Experience Officer
4 days ago
City of Greater Geelong, Australia Alpineresorts Full timeWe are seeking a highly motivated and experienced Senior Visitor Services Officer to join our team at Mt Hotham. In this role, you will be responsible for providing exceptional customer service, coordinating outdoor village operations, and leading a team of Visitor Services Attendants.You will play a key role in managing car parks, outdoor village services,...
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Customer Experience Representative
6 days ago
City of Greater Geelong, Australia Prouds Jewellers Pty. Ltd. Full timeWhat We Are Looking ForWe are seeking motivated sales professionals who share our passion for delivering exceptional customer service and providing high-quality products. If you have a proven track record of achieving beyond sales targets and KPIs, and can work productively individually and as part of a team, we encourage you to apply.Key...
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Store Director
6 days ago
City of Greater Geelong, Australia Motion Full timeWe are seeking a highly skilled and experienced Store Manager to join our team in Rosebud, Victoria. As a key member of our leadership team, you will be responsible for driving sales growth, improving operational efficiency, and ensuring exceptional customer service standards. You will lead and develop a team of retail and trade specialists, implement and...
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Customer Experience Manager
20 hours ago
Geelong, Victoria, Australia Thebodyshopcareers Full timeJoin to apply for the Customer Experience Manager role at The Body Shop.The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for...
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Customer Experience Specialist
2 days ago
City of Greater Geelong, Australia Cmvtb Full timeRole OverviewThis role will be suited to a self-motivated, highly organized individual who enjoys working in a fast-paced environment and has a dedication for excellence in customer service. You will be at the forefront of the customer journey from booking in vehicle(s), to liaising with the customer, focusing on a high level of customer service until the...
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Customer Experience Specialist
7 days ago
City of Greater Geelong, Australia Bendigo & Adelaide Bank Full timeAt Bendigo & Adelaide Bank, we're passionate about making a difference in the lives of our customers. As a Customer Service Officer, you'll play a vital role in delivering exceptional service and helping our customers achieve their financial goals.The role involves:Building strong relationships with customers through effective communication and...
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Customer Experience Expert
6 days ago
City of Greater Geelong, Australia PROUDS Part timeRequired Skills and QualificationsTo succeed in this role, you will need:Exceptional Selling Skills:Demonstrate outstanding one-on-one selling abilities while providing excellent customer service experiencesA proven track record of achieving beyond sales targets and KPIsAbility to work productively, individually, and as part of a teamFlexibility to work...