Hospitality Operations Director
2 weeks ago
As a Venue Manager at ALH, you will be the driving force behind leading in a way that is aligned with our values.
We're serious about having a good time, acting responsibly and creating a safe, inclusive and fun place to rock up to. As a multifaceted, multimillion-dollar business, you will have the opportunity and support to develop the business to meet the changing market demands.
Key Responsibilities:
- Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
- Manage the day-to-day operations of the Venue - open/close, back-of-house administration, recruiting team members, rostering and assisting guests
- Bring your passion for good food and creating moments that matter for our guests
- Be creative - develop and grow the business through your own initiatives
Requirements:
- Strong customer focus with the ability to get to know our locals and what they love
- Outstanding leadership skills with the ability to inspire & develop your team to provide exceptional experiences
- Proven experience running or assisting in the running of a multifaceted venue
- Ability to use financial and business acumen coupled with operational experience to effectively deliver the venues operational targets and vision
- Strong planning, organisational and problem-solving skills including working in a matrix organisation
- Industry licences and accreditation . gaming licence, RSA/RSG/RCG, wagering accreditation
- Able to qualify to meet the state liquor licensing nominee/liquor appointee requirements
Perks:
- An exclusive discount card for our ALH pubs, BWS, Dan Murphy's, Woolworths, Big W and other Endeavour Group brands
- Endeavour Wellbeing Support Program
- Paid parental leave for permanent team members
- Annual Share Purchase Plan for eligible team members
- Awards Nights
- Service Recognition Program
- Grow your career within ALH and the wider Endeavour Group network
Salary: $85,000-$120,000 + Super + Bonus + Team Discounts
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