Hospitality Operations Director

2 weeks ago


Melbourne, Victoria, Australia Woolworths Group Full time

As a Venue Manager at ALH, you will be the driving force behind leading in a way that is aligned with our values.

We're serious about having a good time, acting responsibly and creating a safe, inclusive and fun place to rock up to. As a multifaceted, multimillion-dollar business, you will have the opportunity and support to develop the business to meet the changing market demands.

Key Responsibilities:

  • Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
  • Manage the day-to-day operations of the Venue - open/close, back-of-house administration, recruiting team members, rostering and assisting guests
  • Bring your passion for good food and creating moments that matter for our guests
  • Be creative - develop and grow the business through your own initiatives

Requirements:

  • Strong customer focus with the ability to get to know our locals and what they love
  • Outstanding leadership skills with the ability to inspire & develop your team to provide exceptional experiences
  • Proven experience running or assisting in the running of a multifaceted venue
  • Ability to use financial and business acumen coupled with operational experience to effectively deliver the venues operational targets and vision
  • Strong planning, organisational and problem-solving skills including working in a matrix organisation
  • Industry licences and accreditation . gaming licence, RSA/RSG/RCG, wagering accreditation
  • Able to qualify to meet the state liquor licensing nominee/liquor appointee requirements

Perks:

  • An exclusive discount card for our ALH pubs, BWS, Dan Murphy's, Woolworths, Big W and other Endeavour Group brands
  • Endeavour Wellbeing Support Program
  • Paid parental leave for permanent team members
  • Annual Share Purchase Plan for eligible team members
  • Awards Nights
  • Service Recognition Program
  • Grow your career within ALH and the wider Endeavour Group network

Salary: $85,000-$120,000 + Super + Bonus + Team Discounts



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