Retrieval Support Coordinator

2 weeks ago

Melbourne, Victoria, Australia beBeeAdministrative Full time $65,000 - $86,000

Job Summary:

We are seeking a highly skilled Retrieval Administrative Support Officer to join our team. This role will be responsible for providing administrative and telephony support, as well as assisting with case logistics and retrieval tasking.

About the Role:

This position requires exceptional verbal and written communication skills, with the ability to operate in a stressful environment and effectively manage own time under pressure. The successful candidate will possess strong interpersonal skills, with the ability to gain the co-operation of others to achieve work objectives.

Key Responsibilities:

  • Provide administrative and telephony support
  • Assist with case logistics and retrieval tasking
  • Maintain office and administrative systems to ensure accuracy and efficiency
  • Collection and live data entry into the ARV case management system
  • Ambflight bookings for AAV platform requests
  • Notification to ARV Administration Office of all public to private, defined patient and neurosurgical defined patient transfers

About You:

To be considered for this position, you will require:

  • Experience working in a customer service environment
  • Exceptional verbal and written communication skills
  • Interpersonal skills to effectively gain the co-operation of others
  • Ability to operate in a stressful environment and effectively manage own time under pressure

What We Offer:

We offer a professional working environment that recognises the importance of work/life balance. We also provide salary packaging options, generous personal leave entitlements, and other benefits.

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