Administrative Support Professional for Orthopaedic Clinic

2 days ago

Maroochydore, Queensland, Australia beBeeAdministrative Full time $60,000 - $80,000

Job Title:

Administrative Support Professional for Orthopaedic Clinic

The role of an Administrative Support Professional in an Orthopaedic Clinic is to provide efficient administrative support to the medical team in a fast-paced healthcare environment.

Key Responsibilities:

  • Taking incoming calls and responding to patient inquiries in a courteous and professional manner, adhering to high standards of communication and customer service.

  • Meeting and greeting patients in a compassionate and welcoming manner, ensuring a positive first impression.

  • Scheduling patient appointments with accuracy and attention to detail, minimizing wait times and maximizing efficiency.

  • Patient billing and payment processing, maintaining accurate records and adherence to financial protocols.

  • Providing general administrative support to the team, including data entry, filing, and other tasks as required.

About You:

  • A minimum of [X] months/years of experience in an administrative role, preferably in a healthcare setting.

  • Proficiency in using medical software and hardware, as well as basic IT skills, particularly with Windows operating systems and office equipment.

Requirements include excellent communication and interpersonal skills, enabling you to effectively interact with diverse clients, stakeholders, and medical professionals. A genuine interest in the healthcare industry and a commitment to delivering high-quality care are essential. The ideal candidate will possess a positive attitude, be friendly and empathetic, and have a passion for providing exceptional patient care.

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