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Strategic Risk Management Professional
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We are seeking a seasoned Senior Risk Manager to oversee our payment and merchant risk portfolio. This role is critical in assessing and mitigating financial risk across our merchant portfolio with a particular focus on credit exposure, merchant and partner risk assessment.
Key Responsibilities- Develop and implement an underwriting policy framework that enables growth while maintaining balance and managing risk effectively.
- Monitor and manage the portfolio to minimize credit risk through proactive chargeback management, refunds, and fees due to insolvency.
- Design and maintain credit risk models and customer risk scoring to evaluate exposure across merchants and partners.
- Proactively monitor portfolio performance and manage credit, reputational, geographic, and operational risks associated with it.
- Collaborate with the finance team to establish controls that prevent financial losses, including appropriate floats and reserves.
- Establish and maintain clear decision-making reporting on portfolio movements, risks, and opportunities.
- Drive regulatory compliance by linking to merchant portfolios (such as RBA LCR reporting and ATO reporting).
- Deliver timely and quality risk decisions (underwriting) with consistency.
- Work closely with the Sales team and directly with partners (such as ISV's) to optimize sales and underwriting processes with suitable controls.
- Engage with acquiring partners for continuous improvements and alignment on risk appetite.
- Create and adhere to internal Service Level Agreements (SLAs) for underwriting to standardize lead times across the portfolio.
- Conduct ongoing due diligence and portfolio risk monitoring regularly.
- Present risk findings and reports to stakeholders, senior management, credit committees, and product teams, leading change initiatives where necessary.
