Student Journey Advocate

1 day ago

Brisbane, Queensland, Australia beBeeSupport Full time

Student Support Role

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This role is an excellent opportunity to make a positive impact in the educational journey of students.

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As a Student Support Officer, you will provide vital assistance to students, helping them navigate their academic path and reach their full potential. Your responsibilities will include ensuring accurate and centralized administrative processes across training sites, maintaining up-to-date training documentation, and supporting student success and regulatory adherence.

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  • Providing direct support to students, including enrollment, course inquiries, and program engagement support.
  • Maintaining accurate and current student records and handling administrative tasks such as scheduling appointments, attendance, and assessment results.
  • Accurate data entry into online platforms.
  • Assisting in scheduling training sessions, assessments, and student events in coordination with students and trainers.
  • Ensuring compliance of student interactions and support services with regulations and standards.
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Criteria for Success

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  • Ability to be an integral part of a team.
  • Proven ability to support students with their study journey.
  • Strong organizational and time management skills.
  • High-level written and verbal communication skills, proficiency in maintaining accurate records and managing administrative tasks.
  • Experience with Microsoft Office, LMS, and SMS systems.
  • A recent National Police Check.
  • A QLD Blue Card.
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Benefits

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  • Above Award and competitive salaries.
  • Salary packaging to increase your take-home pay.
  • Flexible working arrangements, including compressed work weeks and varied start/finish times.
  • Work from home options where applicable.
  • Paid days off for your birthday, Blood Donor, and Community Services Leave.
  • Access to the Fitness Passport Program.
  • Staff reward and recognition programs.
  • Health & wellbeing initiatives.
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