Senior Coordinator, Student Administration

About This Opportunity

With the largest cohort of postgraduate students within the University, we are seeking a motivated, organised and engaged Senior Coordinator, Student Administration to lead a high performing team to coordinate the delivery of high-quality student administration and student experience functions and activities for the Business School.

You will work closely with a wide range of stakeholders, both within the Business School, the Business Economics and Law (BEL) Faculty and more broadly in the UQ community to ensure activities and services are student-centred, coordinated and compliant with policies and procedures. You will also provide advice to the Senior Manager, Student and Academic Administration, about student matters in the School.

Key responsibilities will include :

Coordinate the functions of the Business School's Student and Academic Administration Team, including management of workflow, workloads, proactive leave management, general supervision, performance appraisal processes and associated training and development activities.

Coordinate and oversee the postgraduate program operational functions and student administration matters in relation to enquiry management, admissions, academic progression, enrolment, intervention strategies, graduation, credit and exemptions, program changes, and external agreements.

Lead and actively promote a high standard of performance and a culture of collaborative continuous improvement in the team.

Coordinate and provide detailed, timely and accurate advice on complex student and academic administration matters in accordance with the University's policies and procedures.

Coordinate international agreement articulation study plans with BEL Faculty as required.

Maintain close and effective liaison with relevant staff within the School, Faculties and wider UQ community to ensure Student administration and activities are coordinated, student centred and compliant with requirements.

Lead the student recruitment, admissions and onboarding activities of priority programs and identified student within the School.

Manage surveillance error reports and prepare other statistical information on student administration functions including utilising UniTask, CRM, and MicroMasters progression reports.

Undertake statistical analysis on prospective and current student figures (i.e. demographics, lead source, interest / motivation, FAQ's, etc.) and prepare reports to inform future marketing and lead nurture activities through BEL Marketing for designated programs.

Manage the School's prizes and scholarships application process, reporting and recommendations.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as :

Up to 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

17% superannuation contributions

17.5% annual leave loading

Access to flexible working arrangements including hybrid working options, flexible start / finish times, purchased leave, and a condensed fortnight

Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

UQ Study for Staff

On campus childcare options

Affordable parking (from just $6.15 a day)

Salary packaging options

About You

A degree with at least 4-years subsequent experience in a University or similar environment; or an equivalent combination of relevant experience and / or education / training.

Demonstrated ability to identify and analyse issues, innovative problem solving and improvement of administrative systems and procedures.

Proven ability to work under pressure and manage competing priorities with high levels of accuracy.

Highly developed interpersonal communication, negotiation, and conflict resolution skills.

Demonstrated experience in the provision of a high level of customer service.

Demonstrated leadership skills in a high volume, complex, service orientated environment, including the planning, organising, performance management, recognition, and development of staff.

Experience and knowledge of student and academic administration in a higher education setting would be an advantage

The successful candidate may be required to complete a number of pre-employment checks, including : right to work in Australia, criminal check, education check etc.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Shelley Goward -

• business.uq.edu.au.

For application inquiries, please reach out to the Talent Acquisition team at

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload :

Resume

A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and / or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close 20 July 2025 at 11.00pm AEST (R-52947). Please note that interviews have been tentatively scheduled for late July.