Key Account Project Coordinator

1 month ago

Kemps Creek, New South Wales, Australia Winning Group Full time
Job Overview

We are seeking a highly skilled Key Account Project Coordinator to join our team at Winning Group. In this role, you will be responsible for delivering outstanding service to our commercial customers by managing orders with precision and ensuring projects are completed seamlessly.

Responsibilities
  • BUILD STRONG RELATIONSHIPS WITH COMMERCIAL CUSTOMERS BY SHOWCASING YOUR IN-DEPTH KNOWLEDGE OF OUR PRODUCT RANGE AND KEEPING THEM INFORMED EVERY STEP OF THE WAY.
  • TAKE FULL OWNERSHIP OF CUSTOMER ORDERS, RESPONDING TO ENQUIRIES, PROCESSING SALES ORDERS, RAISING PURCHASE ORDERS, AND LIAISING WITH MANUFACTURERS TO ENSURE STOCK AND DELIVERY TIMEFRAMES ARE MET.
  • WORK WITH CUSTOMERS AND ACCOUNT EXECUTIVES TO DEVELOP AND MANAGE DELIVERY SCHEDULES THAT MEET EVERYONE'S NEEDS.
  • JUGGLE MULTIPLE CUSTOMERS ACROSS THE COUNTRY, ENSURING TOP-NOTCH SERVICE NO MATTER WHERE THEY ARE.
  • REGULARLY LIAISE WITH MANUFACTURERS TO KEEP PRODUCT INFO AND PRICING ACCURATE, MONITOR STOCK LEVELS, AND UPDATE SYSTEMS AS NEEDED.
  • KEEP DISTRIBUTION CENTRES INFORMED WELL IN ADVANCE OF BULK DELIVERIES TO ENSURE EVERYTHING GOES SMOOTHLY.
  • SUPPORT THE GROWTH OF OUR TEAM BY SHARING YOUR EXPERTISE WITH JUNIOR COLLEAGUES.
Requirements
  • PREVIOUS EXPERIENCE IN CUSTOMER SERVICE OR ADMINISTRATION IS ESSENTIAL, AND YOU GENUINELY ENJOY HELPING PEOPLE.
  • KNOWLEDGE OF WHITE GOODS AND PLUMBING PRODUCTS IS A BIG PLUS
  • You're confident with MS Office, G-Suite, and other digital tools.
  • You're meticulous and take pride in getting things right the first time.
  • You've got excellent verbal and written communication skills, making it easy for you to collaborate with internal and external stakeholders.
  • You're great at interpreting technical data and making product recommendations.
  • You thrive in a collaborative environment and enjoy contributing to group success.
  • You know how to prioritise effectively and stay cool under pressure.
What We Offer
  • We're committed to nurturing a diverse and inclusive culture of opportunity. We encourage applications from people of culturally diverse backgrounds, people who identify as LGBTQlA+, people of Aboriginal and Torres Strait islander origin, and people with disabilities.
  • Opportunities for professional growth and development within our organisation.
  • A comprehensive employee benefits package including retail discounts and travel deals, wellness packages, and entertainment offers.
  • Access to our employee assistance program (EAP) to ensure you're supported in both your personal and professional life.

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