Project Sales Support Specialist
3 days ago
We are seeking an experienced Sales Support Specialist to join our dynamic team at Winning Appliances. This is a fantastic opportunity for individuals who possess exceptional organisational skills, customer service expertise, and product knowledge.
About the Role
This role involves handling the entire sales order cycle, from responding to initial enquiries to processing orders, raising purchase orders, and coordinating service calls. You will be the go-to person for construction site supervisors and customers, regularly updating them on orders, deliveries, and any issues that may arise.
Main Responsibilities
- Handle sales orders from enquiry to delivery
- Coordinate with transport teams on delivery needs specific to Project Home Builder customers
- Work closely with various business units to ensure seamless quality experience for commercial customers
Requirements
To succeed in this role, you will need:
- Experience in customer service or administration with a friendly approach to handling enquiries
- Background in white goods or plumbing products, preferably with technical knowledge and ability to make informed recommendations
- Proficiency in MS Office and G-Suite digital tools for smooth processes and communication
- Strong time management and prioritisation skills with ability to handle pressure calmly
- Excellent communication skills, both written and verbal, for managing relationships with internal and external stakeholders
Benefits
As a Sales Support Specialist, you can expect:
- Competitive salary of AU$70,000 - AU$90,000 per annum (dependent on location and experience)
- Opportunities for career growth within a growing company that promotes from within
- Access to nationally accredited qualifications through our in-house Training Academy
- Comprehensive employee assistance program for support in personal and professional life
About Us
Winning Appliances is committed to nurturing a diverse and inclusive culture of opportunity. We encourage applications from individuals of culturally diverse backgrounds, LGBTQIA+, Aboriginal and Torres Strait Islander origin, and people with disabilities.
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