Operational Process Coordinator

3 days ago


Kemps Creek, New South Wales, Australia Amazon Commercial Services Pty Ltd Full time
Job Title: Operational Process Coordinator

About Us:
Amazon Commercial Services Pty Ltd is a leading company in the industry, and we are seeking an experienced Operational Process Coordinator to join our team at our Fulfillment Center in Kemps Creek.

Job Summary:
We are looking for a skilled Operational Process Coordinator to support the Area Manager and hold responsibilities specific to your process path. This role requires excellent written and verbal communication and interpersonal skills to coach, train and assist team members. The successful candidate will have experience working with computers and Microsoft Office (Outlook, Word, Excel) and be able to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Key Responsibilities:
- Support and work departments as required,
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties,
- Providing coverage for Area Managers,
- Providing policy follow-up, attendance tracking (duties do not extend to discipline),
- Tracking and reporting of ATS/labor hours,
- Assisting the floor as an associate resource, training associates and verifying SOP compliance,
- Ensuring successful area performance, through tracking, reporting and feedback of associate performance,
- Participating in Operational Excellence initiatives in some capacity,
- Fully understanding workflow and daily production goals,
- Assisting in keeping work area clean and organised,
- Identifying and addressing safety hazards within the work area,
- Coaching associates to work safely at all times,
- Referring all job injuries immediately to area manager.

BASIC QUALIFICATIONS:
- 6+ months of Amazon Operations experience,
- Excellent written and verbal communication and interpersonal skills to coach, train and assist team members,
- Experience working with computers and Microsoft Office (Outlook, Word, Excel).

PREFERRED QUALIFICATIONS:
- Leadership experience directly managing others,
- Experience working within a similar field (manufacturing/distribution/warehousing/large retail),
- Experience with performance metrics and lean process improvement.

Estimated Salary: AU$65,000 - AU$80,000 per annum.

About Working with Us:
At Amazon Commercial Services Pty Ltd, we offer a dynamic and supportive work environment. Our team is passionate about delivering exceptional results and driving business growth. We are committed to providing opportunities for professional development and career advancement.

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