Expert Solutions Advisor

5 days ago

Melbourne, Victoria, Australia beBeeProblemSolver Full time $160,000 - $180,000
Job Description

A professional in this role works closely with the sales team to understand customer needs and provide tailored solutions using industry-leading products. The primary responsibility involves guiding the sales process, tailoring approaches for enterprise and mid-market clients, and serving as a trusted advisor to help customers see the value of the solution based on real-world experience.

Main Responsibilities:
  • Consult with customers to understand their business goals and objectives
  • Present customized product demos addressing customer pain points
  • Collaborate with the sales team to create personalized proposals and solutions
  • BUILD STRONG RELATIONSHIPS WITH KEY DECISION-MAKERS AND STAKEHOLDERS
  • Provide expert advice on industry best practices and standards
  • Support marketing efforts through webinars and promoting core messages
  • Stay up-to-date on industry trends, technologies, and competitors
  • Design and maintain demo environments for different markets
  • Create demo scripts based on customer use cases
  • Respond to technical and functional RFP requirements
  • Assist the implementation team during customer handover
Requirements and Qualifications

This position requires an individual with at least 3 years of experience in Pre-Sales, Sales Engineering, or consulting in EHS or related fields. A background in Business, Engineering, or EHS; certifications like Six Sigma, ISO, CSP are a plus. Strong knowledge of product management software and SaaS platforms is also necessary. Additionally, familiarity with APIs, interoperability, data warehousing, and software architecture is required. Excellent communication and presentation skills, especially in explaining EHS solutions, are essential.

  • Analytical, customer-focused, and effective in fast-paced team settings
  • Proven ability to manage multiple Pre-Sales projects
  • Willingness to travel and represent the company professionally
  • Proficiency in Microsoft Office tools

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