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Retail Customer Feedback Specialist
2 weeks ago
Customer Experience Specialist
">Key Responsibilities:- Observe customer experiences and make detailed notes.
- Complete online surveys after each visit to provide feedback to retailers.
The ideal candidate has a keen eye for detail, good memory, reliability, excellent communication skills, and access to the internet. They should be able to complete tasks successfully, be flexible, and willing to travel. Surveys can take from 10 minutes to an hour.
Experience Requirements: At least some experience in retail or customer service would be beneficial but not essential.
Benefits of this role include: The opportunity to work independently, have flexibility in your schedule, and gain valuable experience in the retail industry.
As a leader in customer experience research for over 20 years, we have helped numerous retail brands in Australia and New Zealand understand their customers' needs. We are now looking for talented individuals to join our team as Customer Experience Specialists and make a difference in the lives of our clients and their customers.
