Experienced Senior Operations Manager
3 weeks ago
At My People Solutions, we are seeking an exceptional Senior Operations Manager to lead our residential and commercial air conditioning installation team. As a key member of our management team, you will be responsible for ensuring the delivery of high-quality services to our clients, while maintaining a safe and efficient work environment.
About the Role
- We require a highly skilled and experienced professional with a strong background in operations management, customer service, and technical support.
- As a senior manager, you will oversee the day-to-day activities of our installation teams, providing guidance and leadership to ensure projects are completed on time and to the highest standards.
- Key responsibilities include:
- Providing exceptional customer service and developing strong relationships with clients;
- Managing and coordinating the installation of air conditioning units across multiple sites;
- Leading and supporting on-site employees, contractors, and sub-contractors to achieve project goals;
- Maintaining a safe and healthy work environment, adhering to all relevant regulations and procedures;
- Monitoring and improving service quality, identifying areas for growth and implementing corrective actions;
- Collaborating with our finance team to create reports, quotations, and invoices;
- Supporting installation teams as needed, including repairs, commissioning, and installation of air conditioning equipment.
Requirements
- Certificate III in Air Conditioning and Refrigeration or related fields;
- Current RAC01 Refrigerant Handling Licence;
- Construction Industry White Card;
- Qualified Supervisor Certificate;
- Tradesperson Certificate;
- Driving Licence and access to a reliable vehicle;
- Minimum 5 years' experience in air conditioning installation and people management.
Benefits
We offer a competitive salary of up to $110,000 (ex-Super) plus occasional overtime, Monday to Friday working hours, and opportunities for professional development.
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