Experienced Senior Operations Manager

3 weeks ago


Sydney, New South Wales, Australia My People Solutions Full time

At My People Solutions, we are seeking an exceptional Senior Operations Manager to lead our residential and commercial air conditioning installation team. As a key member of our management team, you will be responsible for ensuring the delivery of high-quality services to our clients, while maintaining a safe and efficient work environment.

About the Role

  • We require a highly skilled and experienced professional with a strong background in operations management, customer service, and technical support.
  • As a senior manager, you will oversee the day-to-day activities of our installation teams, providing guidance and leadership to ensure projects are completed on time and to the highest standards.
  • Key responsibilities include:
  1. Providing exceptional customer service and developing strong relationships with clients;
  2. Managing and coordinating the installation of air conditioning units across multiple sites;
  3. Leading and supporting on-site employees, contractors, and sub-contractors to achieve project goals;
  4. Maintaining a safe and healthy work environment, adhering to all relevant regulations and procedures;
  5. Monitoring and improving service quality, identifying areas for growth and implementing corrective actions;
  6. Collaborating with our finance team to create reports, quotations, and invoices;
  7. Supporting installation teams as needed, including repairs, commissioning, and installation of air conditioning equipment.

Requirements

  • Certificate III in Air Conditioning and Refrigeration or related fields;
  • Current RAC01 Refrigerant Handling Licence;
  • Construction Industry White Card;
  • Qualified Supervisor Certificate;
  • Tradesperson Certificate;
  • Driving Licence and access to a reliable vehicle;
  • Minimum 5 years' experience in air conditioning installation and people management.

Benefits

We offer a competitive salary of up to $110,000 (ex-Super) plus occasional overtime, Monday to Friday working hours, and opportunities for professional development.



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