Casual Customer Service Ambassador

2 weeks ago

Adelaide, South Australia beBeeCustomer Full time $28,000 - $34,000

Michael Hill is a leading premium jewellery brand operating across Australia, New Zealand and Canada.

We are seeking a Christmas Casual to provide exceptional customer service and support to our sales team during the holiday season.

  • Shifts available between October and February
  • A great hourly rate with exclusive discounts on product after your first month
  • Earn extra income during the holiday season with flexible shifts available

What can we offer you?

  • A well-reputed, heritage brand trading in 3 countries
  • Opportunities to turn this seasonal contract into an ongoing role, where possible
  • A comprehensive training and onboarding program to set you up for success
  • The rewarding opportunity to be part of the moments that matter as our customers make special purchases
  • A warm welcome to an amazing team culture, recognised through our best-in-class engagement survey results
  • $33.50 per hour adult rate inclusive of casual loading + penalty rates for weekday evenings from 6pm, weekends, and public holidays
About You

You may have been a Retail Sales Assistant with another company and are looking for a role that can offer additional hours during our peak season over Christmas trading.

  • Display a professional, friendly and approachable manner when greeting and connecting with our customers
  • Have experience fulfilling Click & Collect orders and addressing customer queries
  • Be excited to create exceptional in-store displays and maintain high presentation standards
  • Enthusiastic, friendly and well-groomed with an exceptional work ethic
  • Flexibility to work evenings, weekends, and public holidays
About This Opportunity

Contribute towards the success of our Christmas trading period by delivering individualised customer service in a team environment. Act as a brand ambassador by embodying the values and image of our premium jewellery store. This involves maintaining a high level of store presentation – cleaning and maintaining jewellery displays, the stockroom and store itself – as well as working collaboratively to support other team members with ad-hoc duties as needed. Develop knowledge of Michael Hill's artisanal craftsmanship and offer guidance to customers where appropriate.

What Happens Next?

You will complete a short application form with the opportunity to select your top store location preferences and share your rostering availability. If shortlisted, you will be invited to an interview in-store.

We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will also be joining a renowned international jeweller with a proud heritage since 1979. We are deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals.

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