Customer Service Ambassador
4 days ago
Job Summary
">We are seeking a Customer Service Ambassador to join our retail team. As a key member of our customer-facing staff, you will be responsible for delivering exceptional service and experiences to our customers.
">About the Opportunity
">This is an excellent opportunity for someone who enjoys working with people and providing top-notch customer service. You will play a vital role in helping us achieve our goals by working with customers, managing transactions, and promoting our products and services.
">Main Responsibilities:
">- ">
- Providing customer service and sales transactions">
- Managing high-value transactions accurately">
- Conducting identity services transactions, including Australian Passport Interviews">
- Promoting our products and services through up-selling and cross-selling, merchandising, and other promotional activities">
- Assisting customers with mail lodgements and associate costs">
- BUILDING REWARDING RELATIONSHIPS WITH CUSTOMERS BY UNDERSTANDING THEIR NEEDS">
Requirements:
">- ">
- Experience in customer service and/or cash handling">
- Ability to lift up to 16kgs of mail regularly and stand for your shift">
Why Join Us?
">We invest in your growth and development, encouraging long-term careers and progression. Be part of a culture where everybody feels valued, respected, and empowered to be themselves every day. We also recognize your contribution to our success and prioritize your personal wellbeing.
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