Customer Service Ambassador

2 weeks ago

Adelaide, South Australia beBeeAmbassador Full time $18,000 - $25,000

We are seeking an exceptional individual to join our team as a Customer Service Ambassador.

About the Role

The Customer Service Ambassador will be responsible for providing top-notch customer service and ensuring the seamless day-to-day operation of our front desk. This is an excellent opportunity for someone who is passionate about delivering exceptional experiences and building strong relationships with clients and colleagues alike.

Key Responsibilities
  • Telephone Etiquette: Respond to phone calls in a professional and courteous manner, ensuring that all client inquiries are addressed promptly and efficiently.
  • Social Media Management: Update and maintain our social media presence to ensure consistency and accuracy across all platforms.
  • Tech Savviness: Demonstrate proficiency in utilizing technology systems to enhance workflow and productivity.
  • Communication Skills: Possess excellent written and verbal communication skills to engage with clients and colleagues effectively.
  • Troubleshooting: Utilize problem-solving skills to resolve issues promptly and efficiently.
  • Client Onboarding: Provide personalized tours to potential clients and assist with onboarding new tenants.
  • Teamwork: Collaborate effectively within a team environment while also possessing the ability to work independently when necessary.
Requirements
  • Administration Experience: 1 year (preferred)
  • Customer Service Experience: 1 year (preferred)
  • Australia Work Authorisation: preferred
  • Day Shift Availability: required

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