Content Strategist

4 days ago


Canberra, ACT, Australia beBeeKnowledge Full time $116,324 - $138,768
Knowledge Manager Role Summary

We are seeking a dedicated Knowledge Manager to spearhead the development of high-quality, user-centric content that drives consistent customer outcomes.

Key Responsibilities:
  • Establish and govern the organization's knowledge management framework.
  • Craft, curate, and maintain accurate and user-friendly knowledge articles.
  • Develop and implement content lifecycle and review processes.
  • Provide training, guidance, and templates to enhance capabilities across teams.
Requirements:
  • Australian citizens with strong experience in ICT or service-focused knowledge management.
  • In-depth understanding of ITIL frameworks.
  • Excellent stakeholder engagement, governance, and performance reporting skills.

Candidates should hold a current TSPV clearance and possess transferable skills that could seamlessly transition into this role.



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