Chief ServiceNow Architect

7 days ago

Melbourne, Victoria, Australia beBeeExpertise Full time $87,600 - $183,000
Service Delivery Expert

We are seeking a highly skilled Service Delivery Expert to play a pivotal role in implementing a ServiceNow platform for a leading enterprise environment.

This opportunity requires the ability to design and deliver technical architecture, ITSM modules, IT Operations Management (ITOM), and enterprise integrations to ensure a robust and scalable platform.

Key Responsibilities
  • Design and deliver the technical architecture for a new ServiceNow platform.
  • Implement ITSM modules, including Incident, Change, Problem, Release, Knowledge, and CSDM data model.
  • Lead ITOM Event Management delivery and ensure platform readiness.
  • Develop and integrate ServiceNow with enterprise systems, including Azure AD and SAP.
  • Apply ServiceNow's Now Create methodology to govern technical delivery, stakeholder alignment, and process design.
  • Oversee service transition and handover to operations teams, ensuring smooth production readiness.
Required Skills & Experience
  • 10+ years' experience in ServiceNow development and architecture.
  • Proven expertise in ITOM, ITSM, and large-scale ServiceNow implementations.
  • Strong background in technical design, security architecture, and platform hardening.
  • Hands-on development experience as an Integration Developer and ITSM Developer.
  • Excellent communication and stakeholder management skills to support governance and alignment.
  • Experience delivering ServiceNow projects in financial services or large enterprise settings.
  • Broader exposure to IT infrastructure and enterprise integration projects.
Benefits

The successful candidate will have opportunities to work on high-profile ServiceNow projects, develop their technical skills, and expand their professional network.

This is an exciting opportunity for a motivated ServiceNow professional to join our team and contribute to delivering exceptional results.

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