ServiceNow Architect

1 day ago

Melbourne, Victoria, Australia NTT DATA, Inc. Full time
Overview

NTT DATA is looking for a ServiceNow Architect to join our growing consulting team. As part of the Solutions Architecture team, you will collaborate with clients and internal teams to create advanced, transformational designs and architectural visions for complex solutions. Your work will span multi-technology consulting services that cover application software, infrastructure, and related technology components, and includes presales requirements as well as technical delivery. You will bring broad experience with the ServiceNow platform, deep knowledge of ITOM and CSM modules, and an understanding of how to apply AI within ServiceNow to help clients.

Responsibilities
  • Lead the architecture of ServiceNow solutions
  • Advise clients on how to best use the ServiceNow platform
  • Develop solution blueprints
  • Design and implement integrations between ServiceNow and other enterprise systems using REST, SOAP, and other relevant technologies
  • Leverage ServiceNow's automation capabilities to streamline IT processes and improve service delivery
  • Establish and enforce governance standards, policies, and procedures for ServiceNow platform usage
  • Monitor platform performance, conduct audits, and implement improvements to optimize ServiceNow operations
  • Develop various personas and create a strategy for user experience
  • Integrate AI into ServiceNow solutions
Qualifications
  • Extensive experience as a ServiceNow Architect
  • Proven track record of designing and implementing complex ServiceNow solutions in large-scale enterprises
  • Experience in conducting presales activities within a systems integration or consulting environment
  • ServiceNow certifications
  • At least 3 successful implementations of ServiceNow
Benefits
  • Flexible and hybrid working
  • Leave options that allow you to contribute to your community, study, or recharge
  • A parental leave policy that supports parents and carers
  • Income protection insurance
  • A comprehensive wellbeing program and associated benefits
Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Design, Art/Creative, and Information Technology
  • Industries: IT Services and IT Consulting

Location: Melbourne, Victoria, Australia

Salary: A$100,000.00 - A$125,000.00 per year

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and invest over $3.6 billion each year in R&D to help organizations move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

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