Expert ServiceNow Architect

6 days ago

Melbourne, Victoria, Australia beBeeService Full time $144,000 - $194,000
Job Title

**Senior Architect**: We are seeking a highly skilled expert to play a pivotal role in the development and delivery of our ServiceNow implementation.

Key Responsibilities:
  • Design and implement the technical architecture for our new ServiceNow platform.
  • Implement ITSM modules, including Incident, Change, Problem, Release, Knowledge, and CSDM data model.
  • Lead the delivery of ITOM Event Management and ensure platform readiness.
  • Develop and integrate ServiceNow with enterprise systems, including Azure AD and SAP.
  • Apply ServiceNow's Now Create methodology to govern technical delivery, stakeholder alignment, and process design.
  • Oversee service transition and handover to operations teams, ensuring smooth production readiness.

The ideal candidate will have 10+ years' experience in ServiceNow development and architecture, with a strong background in technical design, security architecture, and platform hardening. They will also have hands-on development experience as an Integration Developer and ITSM Developer, excellent communication and stakeholder management skills, and experience delivering ServiceNow projects in financial services or large enterprise settings.

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