Customer Service Manager

9 hours ago

Cairns, Queensland, Australia beBeeRetail Full time $70 - $90
Job Overview

We are seeking a Retail Operations Manager to lead our team in delivering a premium retail experience. This is an exciting opportunity to bring your passion for customer service and sales targets to life.

  • Lead and manage the team to achieve sales targets and deliver exceptional service.
  • Develop and coach team members to achieve their best, fostering a positive and productive environment.
About the Role

This role involves managing daily operations, team leadership, and customer experience in our store. You will be responsible for overseeing merchandising and store presentation to reflect our brand standards.

  • Manage stock levels and inventory control to optimise product availability and minimise losses.
  • Implement strategies to improve sales, customer experience, and operational efficiency.
Key Skills and Qualifications

To succeed in this role, you will need:

  • Proven retail management experience in a customer-focused environment.
  • Strong leadership skills with the ability to inspire, mentor, and develop a team.
  • Exceptional communication and interpersonal skills to build a collaborative workplace culture.
  • A results-driven mindset with experience in meeting or exceeding performance targets.
  • Organisational skills to manage operations, stock, and customer experience effectively.
Benefits

In return, we offer:

  • Competitive salary plus superannuation and performance-based incentives.
  • Generous staff discounts on our entire product range.
  • Ongoing training and development opportunities to advance your career.
  • A collaborative and supportive team environment.
  • Flexible working arrangements, including weekend and public holiday rosters.
  • Access to our Employee Assistance Program (EAP) for personal and family support.

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