Senior Customer Service Manager

4 days ago

Cairns, Queensland, Australia beBeeCustomerService Full time $98,765 - $123,456
Lead Service Delivery Professional

This role requires a highly skilled individual to oversee the provision of housing and homelessness services, ensuring effective service delivery that caters to customer needs.

  • Provide leadership and guidance to staff by coordinating workload and implementing workforce management strategies.
  • Foster a collaborative team environment that emphasizes open communication, continuous improvement, positivity, safety, learning, and professional development.
  • Demonstrate awareness and understanding of protocols impacting Aboriginal and Torres Strait Islander peoples to enhance service delivery and customer outcomes.

Mandatory Requirements:

  • A valid Class C Driver's License is essential for this position.

This exciting opportunity offers the chance to make a meaningful contribution to the community through impactful work in housing and homelessness services.

We are committed to providing a safe and inclusive workplace, promoting diversity and equality for all employees.

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