Senior Technical Business Analyst

4 weeks ago

Sydney, New South Wales, Australia ING Full time

ING Australia is seeking a Senior Technical Business Analyst to join their Mortgage Tribe. The successful candidate will work closely with stakeholders to deliver products and services that drive customer growth and automate systems and processes to enable scale.

The Senior Technical Business Analyst will have the opportunity to work on transformative technology projects, ensuring business requirements are clearly interpreted into language that is easily understood by a technical audience. On a day-to-day basis, the candidate will drive workshops with stakeholders to capture and document requirements, analyzing large amounts of information and condensing it into clear and succinct technical artefacts.

Key Responsibilities:

  • Drive workshops with stakeholders to capture and document requirements
  • Define local system, interface, and archiving requirements to enable business processes and validate with business stakeholders
  • Work with business teams to build future-state business processes
  • Work with Customer Journey Experts and Product Owners to ensure requirements are ready for development teams
  • Clearly define and document requirements that support business objectives

Requirements:

  • 3-5 years of experience as a Senior Technical Business Analyst
  • Experience working with mortgage products
  • Understanding of business objectives and processes in a complex environment and ability to ensure these are reflected in system requirements
  • Understanding of key mortgage processes, systems, and tools and ability to define system requirements that conform to defined principles and constraints
  • Ability to define business processes that need to be developed or automated to allow the use of the new or updated systems to be used by the businesses

What We Offer:

  • Discounted ING Health Insurance
  • An additional Rest Day to support your well-being
  • An IMPACT day to volunteer on approved sustainability activity to give back to our community

About Us:

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We're here to help you get ahead. And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

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