Sales Floor Operations Manager

6 days ago


Adelaide, South Australia Sephora Full time
Job Overview

Sephora, a leading global beauty retailer, is seeking an experienced Sales Floor Operations Manager to join our team in Adelaide. As a key member of our management team, you will play a critical role in delivering an exceptional client experience and driving sales growth.

Compensation

The successful candidate will receive a competitive salary of up to $29.04 per hour, plus superannuation, commission, and loading for weekend and public holiday work.

About the Role

As a Sales Floor Operations Manager, you will be responsible for leading the store team in a fast-paced retail environment. Your key responsibilities will include:

  • Modeling the Sephora experience to customers by embodying the company's DNA of delivering a curated, innovative prestige beauty experience.
  • Driving a selling culture to exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
  • Utilizing and interpreting reporting data to support operational decisions by working closely with the Store Manager, Assistant Store Manager, and fellow team members.
  • Facilitating open communication with your team by providing effective feedback and consistent communication with the Management team.
Requirements

To be successful in this role, you will need:

  • Prior retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
  • Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
  • A passion for excellent client service and experiential retail to ensure your store represents the Sephora brand.
  • A drive for results with a history of exceeding sales targets and KPIs.
Benefits

Sephora offers a range of benefits to its employees, including:

  • Gifted products throughout the year along with store discounts of up to 45% off.
  • Paid Parental Leave, Birthday Leave & Personal Leave.
  • Health and well-being initiatives, including 24/7 Mental Health well-being programs & Life Insurance.
  • Discounted Gym memberships incl. Virgin Active & Fitness First + more.
  • Opportunities for personal development in ANZ through succession.
  • Opportunities across our global group of high-end luxury brands within LVMH.
  • Unique online learning platform.
  • Fun social calendar.

Please note that only Australian Citizens or Permanent Residents will be considered for this opportunity.


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