Sales Floor Operations Manager
6 days ago
Sephora, a leading global beauty retailer, is seeking an experienced Sales Floor Operations Manager to join our team in Adelaide. As a key member of our management team, you will play a critical role in delivering an exceptional client experience and driving sales growth.
CompensationThe successful candidate will receive a competitive salary of up to $29.04 per hour, plus superannuation, commission, and loading for weekend and public holiday work.
About the RoleAs a Sales Floor Operations Manager, you will be responsible for leading the store team in a fast-paced retail environment. Your key responsibilities will include:
- Modeling the Sephora experience to customers by embodying the company's DNA of delivering a curated, innovative prestige beauty experience.
- Driving a selling culture to exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
- Utilizing and interpreting reporting data to support operational decisions by working closely with the Store Manager, Assistant Store Manager, and fellow team members.
- Facilitating open communication with your team by providing effective feedback and consistent communication with the Management team.
To be successful in this role, you will need:
- Prior retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
- Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
- A passion for excellent client service and experiential retail to ensure your store represents the Sephora brand.
- A drive for results with a history of exceeding sales targets and KPIs.
Sephora offers a range of benefits to its employees, including:
- Gifted products throughout the year along with store discounts of up to 45% off.
- Paid Parental Leave, Birthday Leave & Personal Leave.
- Health and well-being initiatives, including 24/7 Mental Health well-being programs & Life Insurance.
- Discounted Gym memberships incl. Virgin Active & Fitness First + more.
- Opportunities for personal development in ANZ through succession.
- Opportunities across our global group of high-end luxury brands within LVMH.
- Unique online learning platform.
- Fun social calendar.
Please note that only Australian Citizens or Permanent Residents will be considered for this opportunity.
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